8 June, 2023

Mapping NetSuite Implementation Journey with NetSuite Partner: Benefits, Trends & More

Introduction

“A view into how NetSuite partners can substantially leverage NetSuite to support long-term business success and achieve maximum ROI.”  

With over 17 million small to midsize companies in the U.S., the number of companies that are prime candidates for a new cloud ERP implementation is substantial. Many organizations use basic programs like QuickBooks and a hairball of Excel spreadsheets. They often seek out sophisticated, feature-rich enterprise systems—making NetSuite a top choice. However, according to a survey report, 55% to 75% of ERP implementation projects fail for reasons ranging from wrong expectations, lack of skills, lack of communication, and even inadequate testing. 

NetSuite solution providers establish the internal processes to support the sale of new licenses and the resulting services required creating a recurring revenue model that will reap substantial rewards for years to come. But before choosing a NetSuite partner, it is important to get the gist about NetSuite ERP implementation options and the key reasons to collaborate with a NetSuite ERP implementation partner.  

Types of NetSuite ERP Implementations

When it comes to implementing NetSuite, there are different approaches that organizations can consider based on their scope and requirements. Each type of implementation has its own advantages and limitations.

1. Full suite implementation:

A full suite implementation involves implementing NetSuite ERP modules and functionalities in one comprehensive project. This approach is suitable for organizations that require end-to-end integration of their business processes across departments. With a full suite implementation, all modules, such as financial management, inventory management, order management, customer relationship management (CRM), and human resources, are implemented simultaneously. This ensures seamless data flow and gives a holistic view of the organization’s operations. 

The benefits of a full-suite implementation include, 

  • Comprehensive functionality: Organizations can leverage the complete suite of NetSuite ERP capabilities to streamline and automate their business processes from end to end. 
  • Centralized data management: All data is stored within a single system, eliminating the need for multiple applications, and reducing data duplication or inconsistencies. 
  • Improved visibility and reporting: With integrated modules, real-time data is readily available, enabling better decision-making and accurate reporting across the organization. 

However, a full suite implementation can be complex and time-consuming, requiring thorough planning, data migration, and training. It may suit larger organizations or those with complex operational requirements.

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2. Modular Implementation:

In contrast to the full suite approach, a modular implementation involves implementing NetSuite ERP modules gradually, focusing on specific functional areas or departments. This approach allows organizations to prioritize their requirements and implement modules in phases. This also helped with user adoption and overall change management.  

The benefits of a modular implementation include: 

  • Flexibility and scalability: Organizations can start with essential modules and gradually expand as their needs evolve or resources become available. 
  • Reduced disruption: By implementing modules in phases, organizations can minimize disruption to daily operations and allow employees to adapt gradually to the new system. 
  • Targeted functionality: Each module can be tailored to specific departmental requirements, allowing for a more focused implementation. 

It’s important to ensure proper integration between modules as they are implemented to avoid siloed data and processes. A comprehensive integration strategy should be devised to ensure smooth communication and data flow between different modules. 

Read AlphaBOLD’s case study on successful modular implementations and take the first step toward transforming your business!

3. Customized Implementation:

A customized implementation involves tailoring the NetSuite ERP system to align with unique business requirements and processes. This approach suits organizations with highly specialized workflows or industry-specific needs that out-of-the-box NetSuite functionalities may need to be adequately addressed. 

Customization can involve modifying existing features, developing new modules, or integrating third-party applications to meet specific business requirements. This level of flexibility allows organizations to optimize the system to their unique needs, enhancing efficiency and productivity. 

The benefits of a customized implementation include: 

  • Alignment with specific business processes: Customization enables organizations to tailor the system to match their existing workflows, ensuring a smoother transition and improved user adoption. 
  • Competitive advantage: Organizations can gain a competitive edge by leveraging customized functionalities that align with their unique business models or industry requirements. 
  • Improved efficiency and accuracy: Customizations can automate manual processes, reduce errors, and enhance operational efficiency. 

Companies need to strike a balance between customization and maintaining the system’s upgradability. Over-customization may result in challenges regarding system upgrades or compatibility with future NetSuite releases.

4. NetSuite OneWorld Implementation:

NetSuite OneWorld is a specialized implementation approach that caters to multinational organizations or those with complex global operations. It is designed to address the specific challenges and requirements of businesses operating in multiple countries with different currencies, tax regulations, and reporting standards. 

NetSuite OneWorld implementation offers the following features and benefits: 

  • Multi-subsidiary Management: It provides centralized control and visibility across different entities, enabling efficient consolidation, reporting, and financial management. 
  • Global Financial Management: Organizations can streamline financial operations across various countries or regions. It supports multiple currencies, ensuring accurate currency conversions, international taxation compliance, and localized financial reporting. 
  • Global Inventory Management: NetSuite OneWorld offers advanced inventory management capabilities, providing centralized control and real-time visibility across different subsidiaries or warehouses. 

Just like all the above NetSuite implementation options, implementing NetSuite OneWorld requires careful consideration of global footprint, regulatory requirements, and business processes. Working with an experienced NetSuite implementation partner like AlphaBOLD, specializing in NetSuite OneWorld, is recommended to ensure a successful and smooth implementation. 

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Key Considerations for Choosing a NetSuite Implementation Partner:

1. Expertise and Experience:

One of the most important factors to consider when choosing a NetSuite implementation partner is their expertise and experience working with NetSuite. Look for a partner with a proven track record of successful implementations and a deep understanding of NetSuite’s capabilities. Their experience should extend beyond basic implementation to cover customization, integration, and ongoing support.

2. Customization Capabilities:

NetSuite offers various customization options to adapt the system to your business processes. Your chosen NetSuite partner should have expertise in customizing NetSuite to meet specific business requirements. They should be able to assess your business needs and recommend the appropriate customizations that align with your objectives. This may include custom workflows, dashboards, and reports, among other tailored solutions. 

3. Integration Expertise:

Efficient integration of NetSuite with your existing systems is crucial for seamless data flow and streamlined processes. A reliable NetSuite implementation partner should have extensive experience in integrating NetSuite with various third-party applications and platforms. They should understand the complexities of data migration, system integrations, and API management to ensure a smooth transition and minimal disruptions to your operations. 

4. Change Management Support:

Implementing NetSuite often involves significant changes in workflows and processes. It is essential to choose a partner that offers robust change management support. They should assist you in managing the transition, providing training and guidance to your staff, and addressing any concerns or challenges. Effective change management will facilitate user adoption and ensure your team can leverage NetSuite’s full potential. 

5. Ongoing Support and Maintenance:

After the implementation is complete, ongoing support and maintenance are vital to ensure the long-term success of your NetSuite system. Your chosen implementation partner should offer comprehensive support services, including troubleshooting, system upgrades, and access to a dedicated support team. Regular system maintenance, updates, and security patches are essential to keep your NetSuite instance running smoothly.

6. Pricing:

While the initial implementation cost is important when choosing a NetSuite implementation partner, evaluating the total cost of ownership (TCO) over the long term is equally crucial. The TCO encompasses the upfront expenses and the ongoing costs associated with maintaining and optimizing the NetSuite ERP system. 

Conclusion

A well-implemented and effectively leveraged NetSuite ERP system can contribute to streamlined processes, enhanced visibility, and better decision-making, ultimately driving long-term business growth and success. Therefore, choosing the right NetSuite partner ensures a seamless and successful transition. Review all the considerations to make the most out of the NetSuite ERP system.  

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