Head-to-head Comparison: NetSuite vs. Epicor – Which System Reigns Better?

ERP (Enterprise Resource Planning) software is fast becoming an essential tool for operational management due to its enhanced capabilities that help businesses stay competitive in a rapidly changing marketplace. When choosing an ERP solution, there is a fair chance that users will get overwhelmed by the plethora of ERP solutions available in the market. Additionally, while desirable, feature-rich systems could be distracting when deciding on the ERP software. Luckily, two full-feature ERP solutions, NetSuite, and Epicor, can optimally manage multiple aspects of business operations. Both are market leaders and positioned as visionaries in the 2020 Gartner Magic Quadrant for-cloud ERPs.  

Therefore, this article comprehensively compares NetSuite vs. Epicor, providing a detailed analysis of their features, functionalities, and benefits. 

NetSuite 

NetSuite is a cloud-based ERP (Enterprise Resource Planning) system that provides businesses with a comprehensive suite of tools to manage their core processes. NetSuite ERP features include modules for financial management, supply chain management, manufacturing, inventory management, customer relationship management, and e-commerce. NetSuite’s cloud-based architecture is accessible from anywhere with an internet connection and offers real-time visibility into a company’s operations. It is designed to be scalable and customizable, making it a suitable option for businesses of all sizes and industries. 

Epicor 

Epicor is an ERP system that offers both on-premises and cloud-based deployment options. It provides businesses with various financial, supply chain, production, and customer relationship management tools. Epicor is flexible and customizable, allowing businesses to tailor the system according to their needs. Epicor ERP features robust reporting and analytics capabilities, giving companies real-time visibility into their operations. Epicor is particularly well-suited for businesses in the manufacturing and distribution industries. 

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 NetSuite vs. Epicor: Feature Comparison 

Feature	NetSuite ERP Features	Epicor ERP Features
Deployment Options	Cloud-based	On-premises and Cloud-based
Financial Management	General ledger, A/P, A/R, Billing, Fixed Asset Management, Revenue Recognition, Financial Planning, Budgeting	General ledger, A/P, A/R, Billing, Fixed Asset Management, Tax Management, Financial Reporting
Supply Chain Management	Procurement, Inventory Management, Order Management, Production Management	Procurement, Inventory Management, Production Management, Quality Management, Shipping, and Receiving
Manufacturing	Production Management, Work Order Management, Routing, Engineering Change Control	Manufacturing Execution System, Job Management, Material Requirements Planning, Capacity Planning
Customer Relationship Management (CRM)	Sales and Marketing Automation, Case Management, Customer Support, Marketing Analytics	Sales Force Automation, Marketing Automation, Customer Service and Support, Social CRM
E-commerce	SuiteCommerce Advanced, SuiteCommerce Instore	Epicor Commerce Connect
Reporting & Analytics	SuiteAnalytics, SuiteGL, SuiteBI	Epicor Data Analytics, Epicor Advanced Financial Reporting

NetSuite vs. Epicor: Pricing  

NetSuite: NetSuite’s pricing is based on a subscription model and is calculated based on factors such as the number of users, modules required, and level of customization. Monthly subscription costs begin at $99, but the total price will depend on the solution the user requires. However, the cost can increase significantly based on the business’s specific needs, and additional fees may be required for implementation, training, and support. 

Epicor: Epicor’s pricing is also based on a subscription model, and the cost is calculated based on factors such as the number of users, modules required, and level of customization. Epicor does not publicly disclose its pricing, but estimates suggest that the cost can range from $1,000 to $2,500 per user per year, depending on the business’s specific needs. 

It is important to note that the actual cost for both systems can vary significantly based on the business’s specific needs, and it is always a clever idea to get a customized quote from an ERP implementation partner like AlphaBOLD before making a decision. 

Featuring a Customer Case Study: Switching from Epicor to NetSuite  

Indianapolis-based Pro-Flex, the supplier of a full line of plumbing products for the construction industry, saw an opportunity to move on from its legacy Epicor system when Peculiar, Mo, acquired it.  

Epicor presented multiple challenges for Pro-Flex, including a lack of visibility, incomplete data, and cumbersome manual processes. Pro-Flex’s controller, Gwen Hedrick, described Epicor as “not user-friendly.” Pro-Flex switched to NetSuite and has been happily using NetSuite ever since. 

Pro-Flex experienced tremendous benefits from NetSuite’s unified suite of applications. NetSuite’s cloud ERP provided users easy access from anywhere, anytime, and on any device. Additionally, since all operational and financial information is in the system, it provides complete real-time visibility into financial data and business needs. 

“We’re able to get visibility into what we’re building that day, what we’re selling that day, what the inventory is at any given time. Everything is in real-time, and you never have to wait for information to be available. As a controller who manages the company from far away, it is essential to have real-time visibility to this data, ” says Gwen.  

Key Takeaways  

In conclusion, NetSuite vs. Epicor offers comprehensive ERP systems to help businesses manage their core processes effectively. NetSuite is a cloud-based system that is highly scalable and customizable, making it suitable for companies of all sizes and industries. On the other hand, Epicor offers both on-premises and cloud-based deployment options, making it more flexible regarding where it can be deployed. 

The choice between NetSuite vs. Epicor will depend on the business’s specific needs, its industry, and the organization’s size. It is important to carefully evaluate features, deployment options, and costs to make an informed decision.