6 March, 2023

NetSuite Vs QuickBooks: The Ultimate Comparison Guide 2023

Introduction

In the intricate landscape of financial management and enterprise resource planning, C-level executives face pivotal decisions that carve the path for their organization’s future. Selecting the right ERP system is one choice with high stakes and profound impact. NetSuite vs. QuickBooks is not just a matter of software capabilities but a strategic decision reverberating across your enterprise’s financial backbone.

As we delve into the ultimate comparison guide for 2023, our focus is on what matters most at the helm of the financial department—insightful analytics, operational efficiency, and scalability. This guide is tailored to distill complex information into strategic insights, aiding you in making an informed choice between ERP vs. QuickBooks, with a clear understanding of how each platform aligns with your company’s long-term financial strategy.

Through this guide, we’ll navigate the critical questions that are at the forefront of a C-level executive’s mind:

  • What is the difference between NetSuite and QuickBooks? We’ll explore each platform’s distinct paths in the ERP landscape, from its core functionalities to their unique business needs.
  • What are the key features of NetSuite and QuickBooks? Diving into the granular features that set each system apart, we will focus on how they translate into tangible benefits for your business.
  • Pros and cons of NetSuite ERP and QuickBooks: Every choice has advantages and drawbacks. We’ll provide a balanced view to help you weigh the pros and cons.
  • Which accounting software is the best to manage your business operations? Beyond features and functions, the right software aligns with your business’s operational cadence. We’ll assess which software could be your ally for streamlined operations and strategic growth.

Armed with these insights, you will be positioned to make a choice that’s suitable for your finance team and resonates with your broader business ambitions.

Embracing Modern Accounting Software: Navigating the Shift to Automated Efficiency

Businesses are transforming, markets are becoming more competitive, and business management needs are changing. The need to innovate has increased the accounting and task management software industry. 

Technology is helping businesses stay ahead of the competition and enhance efficiency by enabling the transition from manual to automated execution of tasks. 

According to PCMag, small businesses can hardly survive without accounting software.

Infographics show the finance and accounting software

That’s why finance and accounting software use has increased over the past few years. Many small businesses are incorporating a robust system in their operational fabric to increase accuracy and efficiency. 

Question: How does accounting software make a difference? 

Answer: Accounting software is typically modular; it allows users to perform various operational tasks. Here are some important ones: 

  • Core Accounting 
  • Inventory Management 
  • Invoicing and Billing 
  • Payroll Management 
  • Budgeting and Forecasting 

So, no wonder, according to Statista, around 64.4% of small businesses are using accounting software. 

However, due to the availability of so many options, it is hard to find the right management solution that will satisfy all your business needs. This is where this guide will help you! 

We have compared NetSuite and QuickBooks, as they are the most popular accounting software, designed to help businesses streamline accounting and operations. Let’s explore their features, similarities, and differences. 

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Oracle NetSuite vs QuickBooks – Overview

1. NetSuite Overview:

Infographics show the NetSuite Overview

NetSuite, an Oracle offering, stands as a comprehensive cloud-based ERP solution tailored for businesses seeking scalable and integrated software. It’s a multifaceted platform that addresses complex business processes, making it a strategic choice for CFOs and C-level executives who look beyond basic accounting functionalities.
NetSuite’s suite of applications encompasses ERP, CRM, e-commerce, and HCM, offering a holistic approach to managing various aspects of business operations. This platform is adept at supporting businesses with diverse and global operations, providing functionalities for multi-currency, multi-language, and compliance with various international standards.


With its extensive client base spanning multiple industries, NetSuite has proven itself capable of adapting to various business sizes and types, from burgeoning startups to well-established multinational corporations. Its focus on automation, real-time analytics, and customizable workflows positions it as an ideal solution for organizations aiming to optimize operational efficiency and drive strategic decision-making.

Infographics show the multiple industries choose NetSuite

Due to this advanced functionality, NetSuite ERP gained over 27,000 clients from different industries, including retail, manufacturing, distribution, nonprofits, software development, professional services, etc.

2. QuickBooks Overview:

Infographics show the QuickBooks Overview

QuickBooks, developed by Intuit, is recognized as a user-friendly and cost-effective accounting software that resonates well with small to mid-sized businesses. It offers a robust set of features that handle core accounting tasks, making it suitable for businesses seeking straightforward financial management tools.

Over the years, QuickBooks has evolved to support a broader range of business operations, extending its capabilities beyond mere bookkeeping. Its cloud-based platform, QuickBooks Online, provides solutions for invoicing, payroll management, and sales tracking, among other functionalities. This makes it a practical choice for CFOs of small businesses and startups who need an efficient, no-frills approach to managing their company’s finances.

QuickBooks stands out for its ease of use, making it accessible for businesses without a dedicated finance team. However, it’s important to note that while QuickBooks offers scalability within the realm of small to mid-sized businesses, it may not fully accommodate the complex needs of larger or rapidly growing companies.

NetSuite vs QuickBooks - Key Features

1. NetSuite Accounting Software Features:

NetSuite cloud accounting software is a go-to solution for businesses because of its end-to-end, dynamic features. For example, it provides financial control with role-specific security that ensures the segregation of duties. It also equips companies with native, real-time reporting, which provides a 360-degree view of their finances.
NetSuite ERP’s all-in cloud-based features give it an edge over other legacy systems, primarily made for on-premises use. NetSuite’s enterprise-level solutions make it a handy option for companies looking to scale while saving money and keeping room for growth.
Here are key NetSuite ERP features that make it complete accounting software, more than a solution with just bookkeeping functionality:

Infographics show the NetSuite Accounting Software Features
  •  Comprehensive ERP Solution: NetSuite offers a full suite of ERP functionalities, covering financial management, supply chain, inventory, and much more, suitable for complex and global business operations.
  • Real-Time Analytics and Reporting: Provides in-depth analytics and customizable reporting tools, enabling CFOs to make data-driven decisions and gain insights into business performance.
  • Global Business Management: Supports multiple currencies, languages, and complies with various international tax regulations, ideal for multinational operations.
  • Scalability: Easily scales with business growth, adaptable to changing business models and expanding operations.
  • Customization and Integration: Highly customizable with a wide range of integration capabilities, facilitating seamless workflow across various business functions.
  • Cloud-Based Mobility: Offers cloud-based solutions for accessibility and mobility, allowing management of business operations from anywhere.
  • Advanced Security Features: Ensures the security and integrity of financial data, a paramount concern for CFOs.

2. QuickBooks Online Features:

QuickBooks is an ideal and feature-rich solution for startups looking to find a simple solution for various accounting and finance management tasks.
QuickBooks Online is a cloud software platform offering solutions and tools required to manage small business tasks from invoices, bill payments, native reports, track cash flows, etc.
QuickBooks gives the four plan offerings: Simple, Essentials, Plus, and Advanced. The advancement in features improves with each plan. Here are a few important QuickBooks Online features:

Infographics show the QuickBooks Online Features
  • User-Friendly Accounting Software: Known for its ease of use, making it suitable for small businesses and startups without extensive accounting teams.
  • Financial Management and Bookkeeping: Efficiently handles core accounting tasks such as invoicing, billing, and payroll management.
  • Budgeting and Forecasting Tools: Provides tools for financial planning, budgeting, and forecasting, which are essential for strategic financial management.
  • Cloud-Based Solution: QuickBooks Online allows for remote access and management of financial data, aligning with the needs of dynamic business environments.
  • Integration with Third-Party Applications: Offers integration capabilities with various business applications, although not as extensive as NetSuite.
  • Scalability for SMEs: While scalable within the range of small to mid-sized businesses, it may not fully support the complex needs of larger enterprises.
  • Affordable Pricing: Offers a cost-effective solution for businesses with a tighter budget, making it a viable option for smaller enterprises.

Unlike NetSuite ERP, QuickBooks doesn’t offer a complete set of enterprise applications and primarily focuses on financial management for small businesses. Although you can increase QuickBooks capabilities by using certain add-ons, it remains a small business accounting software with fewer features to help real-time decision-making.

NetSuite vs QuickBooks - What are the Main Differences Between NetSuite and QuickBooks?

Infographics show the Main Differences Between NetSuite and QuickBooks

NetSuite and QuickBooks offer a range of accounting and finance management features. However, NetSuite is a cloud-based ERP system and QuickBooks is essentially accounting software. Let us now discuss the differences between the two systems:

NetSuite vs QuickBooks: Feature Comparison:

NetSuite ERP and QuickBooks Online are both used as accounting and management solutions for businesses. Both NetSuite and QuickBooks offer bookkeeping features, but QuickBooks lacks some ERP features.
Here are a few main differences between NetSuite and QuickBooks Online:

NetSuite QuickBooks
Fixed Assets Tracking
Track Fixed Asset Purchase Track Depreciation Expense Asset Value Life Span of the Asset
Track Fixed Asset Purchase
Access to KPIs
Access to Around 75 KPIs
N/A
Supply Chain Management and Manufacturing
Order Management Inventory Management Warehouse and Fulfillment Procurement Production Management Demand Planning Shop Floor Control & BOM Maintenance WIP and Routing Work Orders and Assemblies
Order Management Inventory Management Procurement
Human Capital Management
Payroll Management Employee Center Human Resources Management
Payroll Management
Professional Service Automation
Project Management Resource Management Timesheet Management Expense Management
N/A
Customer Relationship Management
Salesforce Automation Marketing Automation Customer Service Partner Relationship Management
N/A
E-commerce and Retail
E-commerce Point of Sale Order Management Commerce Marketing Product Content
E-commerce Point of Sale
Reporting
Cash Flow Profit & Loss Consolidated Reporting (Intercompany) Multicurrency Reports
Cash Flow Profit & Loss

1. Track Fixed Assets:

Fixed asset management is a crucial business management solution that helps with tracking equipment and physical assets. Both NetSuite and QuickBooks Online help track fixed assets, but NetSuite ERP offers more advanced fixed assets management solutions than QuickBooks. 

QuickBooks helps track fixed asset purchases, but it lacks functionality to track depreciation expense, asset value, and the life span of the equipment. 

However, NetSuite tracks asset purchases, asset life, depreciation, and present value.   

  • Industry Specific Collateral 
  • NetSuite SuiteSuccess: Delivers a comprehensive solution tailored for various business sectors, leveraging over 20 years of ERP implementation experience. It includes pre-configured systems with dashboards, KPIs, reports, roles, and add-ons, offering a turnkey solution from day one. This approach is particularly beneficial for organizations seeking industry-aligned practices and functionalities.
  • QuickBooks Online: While it offers some customization, it lacks the depth of industry-specific configurations found in NetSuite. Customizing QuickBooks to fit certain industry-specific needs may require additional add-ons or more complex customizations.

2. Supply Chain Management:

  • NetSuite offers a comprehensive suite of supply chain management features, which is more extensive and suitable for businesses with complex supply chain needs. This includes:
    • Order Management
    • Inventory Management
    • Warehouse and Fulfillment
    • Production Management
    • Demand Planning
    • Shop Floor Control & BOM (Bill of Materials) Maintenance
    • Procurement
    • WIP (Work in Progress) and Routing, Work Orders, and Assemblies.

These features are indicative of a system designed for larger enterprises with intricate supply chain processes.

QuickBooks in Supply Chain Management:

  • QuickBooks, on the other hand, offers more basic supply chain management features, making it suitable for smaller businesses or those with less complex supply chain needs. The features include:
    • Order Management
    • Procurement
    • Inventory Management

QuickBooks focuses on fundamental aspects of supply chain management, which aligns with its overall design for small to mid-sized businesses. Given this information, it’s clear that NetSuite provides a more robust and detailed set of tools for supply chain management compared to QuickBooks, which offers more foundational features. This distinction is crucial for CFOs and C-level executives in evaluating which software best fits their organization’s scale and complexity in supply chain operations.

3. Human Capital Management:

NetSuite offers a more comprehensive set of human capital management (HCM) features. These include:

  • Payroll Management: Streamlines the payroll process.
  • Employee Center: A centralized portal for employee services and information.
  • Human Resources Management: Comprehensive tools for managing various HR functions.
  • This suite of features positions NetSuite as a robust choice for businesses seeking an integrated ERP solution with strong HCM capabilities.

QuickBooks in Human Capital Management:

QuickBooks, while offering payroll management, does not provide the same breadth of HCM features as NetSuite. Its focus remains primarily on basic payroll and financial management suited for smaller businesses.

  • QuickBooks is generally used by businesses that might not require a comprehensive HCM system or have separate tools for in-depth HR management.
  • Given this comparison, it is evident that NetSuite offers a more advanced and integrated solution for human capital management compared to QuickBooks. This is an important consideration for CFOs and C-level executives who require a holistic approach to managing both financial and human resources within a single platform.
  • For businesses with complex HR management needs, NetSuite presents a more suitable option. However, for small businesses or those with less complex HR requirements, QuickBooks might provide a sufficient solution, particularly when integrated with other HR-focused tools.

4. Professional Service Automation:

NetSuite’s Professional Service Automation (PSA)/Project Management functionality helps organizations complete projects quickly and productively. Its state-of-the-art charge-based billing engine makes project invoicing and revenue recognition child’s play. This module handles: 

  • Project Management 
  • Resource Management 
  • Timesheet Management 
  • Expense Management 
  • Project Billing 
  • Project Cost Accounting 
  • Project Budget VS Actual Reporting 
  • Visibility into Profitability 
  • Project Accounting 

QuickBooks Online doesn’t offer this functionality. 

For businesses that require extensive project management and professional service automation features, NetSuite is the preferable option. On the other hand, QuickBooks Online is suitable for businesses that need basic project tracking integrated with their accounting software but don’t require the extensive suite of tools that NetSuite offers.

5. Customer Relationship Management:

QuickBooks doesn’t offer the CRM (Customer Relationship Management) module. NetSuite ERP provides these CRM features: 

  • Salesforce Automation 
  • Sales Forecasting and Quota Management 
  • Reporting and Analytics 
  • Upsell, Quote and Order Management 
  • Marketing Automation 
  • Customer Service 
  • Partner Relationship Management 

This distinction is important for businesses considering either NetSuite or QuickBooks, especially for those where CRM is a critical component of their operations. NetSuite provides an integrated solution for both ERP and CRM, making it suitable for businesses seeking a unified platform. In contrast, QuickBooks, being focused on accounting, may require additional third-party integrations for comprehensive CRM capabilities. For businesses prioritizing customer relationship management as part of their ERP solution, NetSuite is the more appropriate choice. However, for those who need a strong accounting tool with the possibility of integrating an external CRM, QuickBooks remains a viable option.

6. E-Commerce and Retail:

QuickBooks only has the following support for E-commerce and Retail: 

  • E-commerce 
  • Point of Sale 

By contrast, NetSuite has a plethora of features in this department, including: 

  • E-commerce 
  • Point of Sale 
  • Order Management 
  • Commerce Marketing 
  • Product Content Management 

7. Reporting:

NetSuite ERP Reporting Features:

  • NetSuite offers a wide range of advanced reporting options, including real-time reports. This feature is especially beneficial for businesses that require immediate insights and analysis.
  • The reporting capabilities are more comprehensive and can be customized to a greater extent, which is in line with NetSuite’s overall positioning as a full-fledged ERP system.
  • NetSuite’s ability to offer detailed KPIs, as well as its professional service automation and fixed asset tracking features, contribute to a more robust reporting environment.

QuickBooks Online Reporting Features:

  • QuickBooks Online also provides a variety of financial reports such as cash flow statements and profit & loss (P&L) statements. However, the depth and customization capabilities of these reports are typically less extensive compared to NetSuite.
  • The platform is designed for small to mid-sized businesses and, as such, offers reporting features that cater to the fundamental needs of these entities.
  • While QuickBooks Online has essential reporting functionalities, it may not offer the same level of detail or real-time data analytics as NetSuite.

NetSuite vs QuickBooks: Pricing

NetSuite and QuickBooks have different pricing models, which are dependent on required features and the process of licensing.

See below the comparison between two pricing models:

NetSuite QuickBooks
Pricing
Gives custom quotes based on the scope and business management function
Offers multiple plans with prices ranging between $25 and $150 per month
Contract Duration
A yearly contract that is renewed every year. ‘Multi-year contracts are typically discounted
Monthly contract
Upfront Cost
There is system configuration cost for NS consulting services or a partner to implement NetSuite
There is no upfront cost unless consultants are required for setup
Recurring Cost
Charges annual fees for the support, subscription, and user licenses
Charges annual fees for live bookkeeping services and software subscription.
Licensing
Directly through NetSuite and NetSuite partner
Buy it online

1. NetSuite Accounting Software Price:

1. NetSuite Accounting Software Price: Factors that Influence Cost

When considering the adoption of NetSuite accounting software, understanding the pricing structure is a crucial step in making an informed decision. NetSuite’s pricing is not one-size-fits-all; instead, it’s tailored to meet the unique needs of businesses, making it flexible yet comprehensive.

The cost of NetSuite accounting software can vary significantly based on several key factors: 

  • Number of Users: NetSuite typically charges based on the number of users who will access the system. More users generally result in higher costs. 
  • Modules and Features: NetSuite offers an extensive array of modules and features, allowing you to select those that align with your business needs. The price will depend on the specific functionalities you require. 
  • Customization: For businesses with unique processes or industry-specific requirements, customization may be necessary. Customization efforts can impact the overall price. 
  • Contract Length: NetSuite offers flexibility in subscription contracts, with options for both short-term and long-term commitments. Longer contracts may come with cost advantages. 
  • Add-Ons and Integrations: If your organization needs to integrate NetSuite with other software applications or requires additional add-on services, these will contribute to the overall price. 

2. NetSuite Accounting Software Price: Beyond Software Licensing

Beyond the core software licensing, there are other cost considerations to keep in mind: 

  • Support and Services: NetSuite offers various support plans with different service levels. The level of support you choose will affect your pricing. 
  • Data Migration: If you are transitioning from another system, data migration services may be necessary, and these may have associated costs. 
  • Training and Implementation: Depending on your organization’s readiness, you may require training and implementation services to ensure a smooth transition to NetSuite. 

3. NetSuite Accounting Software Price: Customized Quotes for Your Business

Given the complexity of pricing factors, it is advisable to work closely with a NetSuite representative or a certified NetSuite partner to obtain a customized pricing quote tailored to your organization’s specific needs and budget constraints. 

NetSuite’s pricing structure is designed to accommodate both small businesses and large enterprises, ensuring that you get the features and support required at a cost-effective rate. 

In conclusion, understanding the NetSuite accounting software price is a crucial step in evaluating its suitability for your organization. By taking into account the factors mentioned above and seeking a customized quote, you can make an informed decision that aligns with your financial goals and business requirements.  

2. QuickBooks Pricing:

QuickBooks has a defined pricing model with multiple subscription models for each plan. Here is the price for each plan: 

  • Simple Start: $30 per month for 1 user 
  • Essentials: $60 per month for 3 users 
  • Plus: $90 per month for 5 users 
  • Advanced: $100 per month for 25 users 

You have to pay additional fees for the add-ons, like QuickBooks Payrolls and timesheets. 

TAKEAWAY: QuickBooks is clearly a cheaper solution than NetSuite, and it may be the right fit for small companies with a lower degree of business complexity. Whereas NetSuite is the best suited for SMB companies. It helps enterprise-level organizations to scale and automate operations to cut human errors and manpower. Moreover, as a company grows, it becomes difficult to handle business challenges with entry-level accounting software. That’s where NetSuite’s depth of features can help businesses manage their processes professionally.  

NetSuite vs QuickBooks: Number of Users

There is a major difference between NetSuite and QuickBooks in the number of users. QuickBooks gives access to a limited number of users whereas NetSuite has the capability to add an unlimited number of users.

NetSuite QuickBooks
Number of Users
Anyone with a NetSuite account can access NetSuite.
Self-Employed: 1 user
Simple Start: 1 user
Essentials: 3 users
Plus: includes 5 users
Advanced: 25 users

1. NetSuite:

Anyone within the company with a NetSuite account can access NetSuite accounting software to perform operations. However, the degree of access to NetSuite features varies depending on the user license type. There are two types of NetSuite User Licenses: Full Access Users and Limited Access Users. Full Access Users: They can be assigned many roles with general access to NetSuite ERP functionality. Limited Access Users (Employee Center, WMS, APC, etc.): They have limited roles and access to NetSuite. They can perform certain restricted operations in the system, such as: enter time and expenses, approve purchase orders and vendor bills, receive inventory, access reports via a mobile device, etc. Anyone with a NetSuite account can access the system.

2. QuickBooks:

QuickBooks is made specifically for small businesses, so no wonder that it gives access to a limited number of users – a minimum of one and a maximum of 25. 

The number of users changes with different packaged offerings. Here are the number of users for QuickBooks for each product: 

  • Simple Start: 1 user 
  • Essentials: 3 users 
  • Plus: includes 5 users 
  • Advanced: 25 users 

TAKEAWAY: QuickBooks Online is designed for a 2-3 employee business with a limited degree of business complexity and fewer operations. As businesses grow, segregation of duties, accessibility, and scalability become essential; organizations will likely switch to a more robust platform like NetSuite. 

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NetSuite vs QuickBooks: Ease of Use

NetSuite might seem a bit intimidating at first glance because of the vast array of information available on its dashboard. But the available information varies depending on the type of user license and role. You can use top menu tabs for navigation and access different sections.

NetSuite QuickBooks
Information Available
The dashboard has a lot of information in the form of metrics, graphs, KPIs, reports, etc
Less cluttered dashboard with information about sales, P&L, income, expenses, and cash flow
Navigation Bar
The top menu bar helps to navigate to different sections
The left menu tabs for navigation to other sections

1. NetSuite:

NetSuite might seem a bit intimidating at first glance because of the vast array of information available on its dashboard. But the available information varies depending on the type of user license and role. 

Infographics show the NetSuite: Ease of Use

You can use top menu tabs for navigation and access different sections. 

2. QuickBooks:

Comparatively, QuickBooks’ dashboard is less cluttered, and it doesn’t give too much information on the home screen. So, the first-time user doesn’t feel so overwhelmed or intimidated. The dashboard shows reports and important financial graphs.
Moreover, the menu bar of QuickBooks Online is on the left side rather than on the top. You can use the menu bar to access: Transactions, Sales, Projects, Expenses, Cash Flow, Reports, Taxes, Payroll, Mileage, Accounting, Capital, My Accountant, and Live Bookkeeping.

Infographics show the QuickBooks: Ease of Use

TAKEAWAY: NetSuite’s dashboard is more advanced than QuickBooks’ dashboard with a lot of information. The reason is NetSuite ERP offers more functionality and features than QuickBooks Online. However, you can set privileges to define what type of information the user wants to see. 

NetSuite vs QuickBooks: Customer Support

NetSuite might seem a bit intimidating at first glance because of the vast array of information available on its dashboard. But the available information varies depending on the type of user license and role. You can use top menu tabs for navigation and access different sections.

NetSuite QuickBooks
Information Available
The dashboard has a lot of information in the form of metrics, graphs, KPIs, reports, etc
Less cluttered dashboard with information about sales, P&L, income, expenses, and cash flow
Navigation Bar
The top menu bar helps to navigate to different sections
The left menu tabs for navigation to other sections

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NetSuite and QuickBooks both offer live customer support, technical support, end-user training, and user group support to help customers use their accounting software with ease. Besides customer support, you can also find resources, like webinars, articles, and video tutorials to help you understand processes.
Although NetSuite ERP and QuickBooks both offer good customer support, their support models are different.

NetSuite QuickBooks
Technical Support
24/7 toll-free phone support
12 hours support (Mon-Fri) without direct phone call support
End-User Training
Live and/or online training by experienced trainers and partners
Live and/or online training by experienced trainers and partners
Online Support
Provides access to a large NetSuite knowledge base, including webinars, videos, guides, etc
Provides access to a large QuickBooks knowledge base, including webinars, video tutorials, articles, etc

NetSuite and QuickBooks both offer live customer support, technical support, end-user training, and user group support to help customers use their accounting software with ease. Besides customer support, you can also find resources, like webinars, articles, and video tutorials to help you understand processes.
Although NetSuite ERP and QuickBooks both offer good customer support, their support models are different.

NetSuite QuickBooks
Technical Support
24/7 toll-free phone support
12 hours support (Mon-Fri) without direct phone call support
End-User Training
Live and/or online training by experienced trainers and partners
Live and/or online training by experienced trainers and partners
Online Support
Provides access to a large NetSuite knowledge base, including webinars, videos, guides, etc
Provides access to a large QuickBooks knowledge base, including webinars, video tutorials, articles, etc

1. NetSuite:

NetSuite’s technical support is available 24/7 and is best known for its responsiveness. You can contact them anytime in case of any query or support need. 

NetSuite is also best known for its robust end-user training program. Their experienced trainers and authorized partners (SUCH AS ALPHABOLD!) are available to give on-site or online training. Several user groups are also available in the US. 

2. QuickBooks:

Unlike NetSuite, QuickBooks only offers 12 hours a day and 5 days a week (Monday to Friday) technical support. So, you have limited hours to get technical support from QuickBooks’ representatives. 

Moreover, you cannot call QuickBooks support directly. You should first submit a request, and then their representative will call you. 

QuickBooks is hands-on in its end-user training with live and online training sessions through local user groups, authorized partners, and the company’s representatives. 

After paying an additional fee, you can also sign up for QuickBooks Live for online bookkeeping support. 

TAKEAWAY: Both NetSuite ERP and QuickBooks Online offer various customer support options in the form of technical support, end-user training, and online support resources. However, NetSuite is superior as it offers 24/7 customer support with an option to make a direct

NetSuite vs QuickBooks: Integrations

Integration is important to enhance the capabilities of the system. So, whatever accounting software you select, don’t forget to check out its API capabilities and whether it can be easily integrated with other cloud or on-premises solutions.
Both NetSuite ERP and QuickBooks Online offer integration flexibility with applications and third-party software to improve performance and capabilities.

NetSuite QuickBooks
Integrations
Connects with third-party software suppliers and all NetSuite ERP solutions (SuiteApps)
Connects with more than 650 business apps
Allows for custom integration via its SOAP and REST web services

1. NetSuite:

Being an ERP suite, NetSuite provides end-to-end integrations with its ERP solutions, reducing the need to integrate CRM, HCM, PSA applications. However, it still offers seamless integration options with third-party solutions, like Google Apps, Oracle, etc.
All third-party integrations are secure and developer friendly. So, if you need to improve your system’s functionality, you can do it easily.

2. QuickBooks:

QuickBooks online offers integrations with around 650 Business applications, with an option to access payroll and timesheet integrations within the system. 

TAKEAWAY: NetSuite comes up with built-in web services capabilities and it offers more integrations options through its SuiteApp page. Meanwhile, QuickBooks Online has the option to integrate with 650 solutions. 

Infographics show the User Guide for NetSuite Solutions

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NetSuite vs QuickBooks Enterprise: Choosing the Ideal Software for Enterprises

NetSuite might seem a bit intimidating at first glance because of the vast array of information available on its dashboard. But the available information varies depending on the type of user license and role. You can use top menu tabs for navigation and access different sections.

NetSuite QuickBooks
Information Available
The dashboard has a lot of information in the form of metrics, graphs, KPIs, reports, etc
Less cluttered dashboard with information about sales, P&L, income, expenses, and cash flow
Navigation Bar
The top menu bar helps to navigate to different sections
The left menu tabs for navigation to other sections

Use Case 1: NetSuite

  • Enterprise Growth: NetSuite is an ideal choice for a large enterprise with ambitious growth plans. It offers comprehensive ERP functionality that can scale as the business expands into new markets or adds additional business units. 
  • Diverse Business Operations: If your enterprise engages in various operations such as e-commerce, CRM, inventory management, and financials, NetSuite’s integrated suite of modules provides a seamless solution for managing all aspects of your business in one platform. 

Use Case 2: QuickBooks Enterprise

  • Mid-sized Enterprises: QuickBooks Enterprise is well-suited for mid-sized enterprises that need advanced accounting features, efficient inventory management, and user role customization. 
  • Cost-Conscious Businesses: Businesses that are budget-conscious and need to control expenses while still enjoying advanced accounting capabilities can benefit from QuickBooks Enterprise. 
  • Inventory-Intensive Businesses: Enterprises that rely heavily on inventory management, such as wholesalers or retailers, can efficiently manage their stock, track sales, and optimize inventory levels with QuickBooks Enterprise’s robust inventory management features. 
  • User-Friendly Accounting: QuickBooks Enterprise’s user-friendly interface is advantageous for businesses that require accounting software that is easy to navigate without extensive training. 

These use cases illustrate how NetSuite and QuickBooks Enterprise can cater to different enterprise needs, whether it’s managing rapid growth, integrating various business functions, or optimizing financial and inventory management. Choosing the right software depends on your specific enterprise requirements and objectives. 

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Conclusion

It is hard to find accounting software because there is no one-size-fits-all solution. NetSuite ERP and QuickBooks Online have their strengths and weaknesses. Moreover, the selection of the system also depends on your company’s needs and scope. 

With its 5-level subscription plan, QuickBooks has impressive solutions for a wider range of organizations, including self-employed professionals, startups, and even larger organizations with lower business complexity. 

NetSuite, a TOP ERP solution, is a better fit for growing organizations looking to automate their business processes and drive productivity. You can use it for better management, decision-making, operational efficiency, and streamlined processes. 

We hope this article will help you understand each solution’s pros and cons. This comparison will help assess your business needs and choose the right platform for your needs based on your budget. 

For more detailed insights and to explore how AlphaBOLD can assist your business with NetSuite implementation and support, read the ERP Software Comparison: Key Insights for Executives.

We hope this NetSuite vs QuickBooks guide helps you choose the right features, capabilities, and surrounding complexities. Between NetSuite and QuickBooks – choose wisely! 

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